Isaac Occhipinti of HWA said “HWA has a responsibility to ensure that the ErP Directive achieves what it was designed to do – reduce energy consumption, minimise carbon emissions and improve energy security, and so including it in our independently audited Charter enables us to do just that.

The HWA Charter was designed to demonstrate to consumers, installers and merchants alike the member’s commitment to providing first class products and services. If a company is to achieve Charter status then it must ensure that its hot water products are fit for purpose, are clearly and honestly described and meet or exceed appropriate standards and building and water regulations. Charter holders must also provide pre and post technical support and offer clear and concise warranty details to customers. Strengthening our Charter to include ErP is a natural step to retaining its quality.”